Customer Service Skills

This page offers an overview of the customer service distance learning programme and provides access to free downloads for customer service, food hygiene, health & safety.

The links below give free access to Seafish/NFFF Customer Service Skills workbook content. Like the Fish Frying Skills qualification, there are two self study workbooks. Customer Service, Hygiene and Health & safety are the topics covered and candidates successful with an on-site assessment will be issued with a Customer Service Skills certificate.

Food hygiene and health & safety

Seafish Videos on Youtube - Health & Safety and Food Safety

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